TeraOne

Terms of Use

Effective Date: January 2026

These Terms of Use ("Terms") govern your access to and use of the Render AI mobile and web applications (the "Service") provided by Tera One Ltd. ("Company", "we", "our", or "us"). By using Render AI, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

These Terms should be read in conjunction with our Privacy Policy, which explains how we collect, use, and protect your information.

I. THE SERVICE

Render AI lets you transform ordinary photos of your products into studio-quality imagery using AI — including background removal, relighting, and generated scenes. You are responsible for ensuring you have the rights to any images you upload.

You retain ownership of the images you create with the Service. We do not claim ownership of your content and do not resell it.

II. SUBSCRIPTION

Render AI offers free limited access and optional paid subscription plans that unlock premium features such as higher resolution exports, batch processing, additional scenes, and priority processing.

Subscription details, pricing, and available plans are displayed clearly before purchase within the app or on our official web funnel. Prices may vary by country and currency.

All subscription plans renew automatically unless canceled as described below. Renewal charges occur within 24 hours prior to the end of the current billing period.

III. PAYMENT METHODS

Payments for Render AI subscriptions can be made through:

  • Mobile app stores (Google Play Store or Apple App Store), or
  • Web-based checkout (credit or debit card processed through our secure payment provider).

By purchasing, you authorize Tera One to charge your selected payment method for the applicable fees.

IV. CANCELLATION

You may cancel your subscription at any time. Canceling your subscription disables automatic renewal, but you will retain access to premium features until the end of your current billing period.

Important: Deleting the app does not cancel your subscription.

For subscriptions purchased through the app:

Please visit your respective store account to manage or cancel:

  • Google Play Store: play.google.com → Payments & Subscriptions → Subscriptions
  • Apple App Store: Settings → Apple ID → Subscriptions

For subscriptions purchased through our website:

You have multiple options to cancel your subscription:

  • Via "Manage Your Subscription" email: Use the cancellation link provided in the confirmation email you received after your purchase.
  • Via our support team: Contact hello@teraone.app and follow the step-by-step cancellation guide.

To avoid being charged for the next billing period, please cancel at least 24 hours before your renewal date.

V. REFUNDS

IMPORTANT: All purchases made through Render AI's web checkout are non-refundable and non-exchangeable, to the fullest extent permitted by applicable law.

By completing your web purchase, you acknowledge and agree that the digital service is delivered immediately and is considered fully performed once access is granted.

App Store or Google Play Purchases:

If you purchased your subscription through the Apple App Store or Google Play, refund requests must be directed to the respective platform, as they manage all billing and refund decisions independently.

You may request a refund directly through:

Contact Us

For questions about these Terms of Use, please contact us:

Tera One Ltd.

Hacı İsa Mah. 75. Yıl Cumhuriyet Cad. No: 5 İç Kapı No: 2, 35430 Urla / İzmir, Türkiye

Email: hello@teraone.app

These Terms of Use should be read in conjunction with our Privacy Policy.